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FAQ’S2018-11-06T17:23:55+00:00

HAVE ANY QUESTIONS?

If you cant find the answer to your question below, then please feel free to call or email is with your query.  We get lots of questions and lots of calls, and are happy just to give you a steer or provide advice – even if you don’t want to hire us, its free to chat!

How long can the drones fly for?2018-10-18T17:07:33+00:00

Our drones can fly for up to 27 minutes on one set of batteries.  We carry a total of 16 batteries, often more.  We can re-charge batteries four at a time and fully re-charge in about 45 minutes, allowing us to provide as much flying and film as you need throughout the day, normally without interruption.  It takes about 60 seconds to land, change a battery and get airborne again.  We have a small petrol generator specific for LiPo battery charging for use in remote places, power sockets in our van, or we use power provided on-set – so can be pretty self-sufficient most of the day.

What do we get if we hire you?2018-10-18T17:10:12+00:00

The normal setup is a single vehicle with a two-person crew consisting of a pilot and camera operator, a minimum of 2 drones, cameras, lenses, batteries and consumables required for the task. We sometimes operate as a single crew for smaller jobs, but also operate as a crew of three where additional support and safety is needed.

Who owns the footage and data collected?2018-10-18T17:11:01+00:00

The client retains the right to use the imagery and data for their own commercial use, but Air-Frames retain the copyright over the footage (mainly for our own promotion and commercial use). The client can retain full copyright if required, for an additional fee.

What other names are there for Drones?2018-10-18T17:11:31+00:00

Unmanned Aerial Vehicles (UAV), Remotely Piloted Aircraft System (RPAS), Small Unmanned Aircraft (SUA), Small Unmanned Surveillance Aircraft (SUSA), Multirotors, Quadcopters, Hexacopters and Octocopters.

Can you fly in high risk enviroments?2017-07-03T15:27:09+00:00

Yes, Air-Frames is insured to fly at nuclear power plants, oil refineries or anywhere the client needs, assuming that permissions can be obtained from the site owners.

Can you fly at night?2018-10-18T17:13:35+00:00

Yes, Air-Frames can fly at night. A recce needs to be conducted during daylight hours but night flying is no problem. Normal daylight flying hours are 30 minutes before dawn and 30 minutes after dusk. Either side of these timings is classed as night flying.

Does Air-Frames operate outside the UK?2018-10-18T17:15:06+00:00

Yes, we operate worldwide and our insurance covers us for global work. However, for certain countries there are restrictions that can hamper and prevent flying drones so please call to discuss your requirement in the first instance. There is sometimes additional paperwork and applications that need to be made, we can do all this for you but would need time to do this and to liaise with the host nations Aviation Authority.  If we are unable to fly due to restrictions in other countries we are members of several pilot networks and can likely put you in touch with reputable companies overseas.

Where can and can’t you fly?2017-07-03T15:25:17+00:00

Nobody operating drones in the UK is allowed to fly over, above or within 50m of any person, vehicle, vessel or structure; unless the people involved are briefed and under control, and the property owners have given their permission for use of their land or for overflights. This applies to 0-7kg drones. If the drone is 7-20kg then the limit increases to 150m distance. We can provide services and drone flying as close as 10-30m with a 7-20kg drone via some of our partners in droneaerialops.com who hold specific dispensations from the CAA to fly closer with larger drones.

What type of weather restricts flying?2018-10-18T17:17:32+00:00

Rain and other types of precipitation prevent normal flying operations, as do winds consistently above 20mph. We will always make recommendations and advise clients on the weather before any project.

Does Air-Frames have Public Liability (PL) and Public Indemnity (PI) Insurance?2018-10-18T17:19:44+00:00

Yes, Air-Frames currently holds £5m PL as standard, £10m is available on request.

We don’t currently hold PI insurance but can activate PI insurance when required, and within 24 hours. We save money by only using it when we are required.

Is there a list of CAA approved companies so I can check that who I am hiring is operating legitimately?2018-10-18T17:21:32+00:00

Yes, here is the link to the CAA list of approved companies with Permissions for Commercial Operations  (CAP1361), which is updated regularly
See CAA list here…https://www.caa.co.uk/Consumers/Unmanned-aircraft/General-guidance/Drone-operators-with-a-valid-CAA-permission-for-commercial-work/

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